Terms & Conditions

PRICES

Prices are in Euro and include VAT. Cost of delivery will be added at the time of payment. Delivery charges will vary according to the country of destination. Eventual custom or import duty charges levied by your government will not be included.

RETURNS AND CANCELLATION POLICY

Items which are custom made cannot be returned. Sandals in stock can be returned but only in their original unused condition and in the original packaging, secured with outer wrapper. Please return to the following address: AGIOU DIMITRIOU 13, 16673, VOULA, ATHENS, GREECE

Please send items by Priority Mail only. Return shipping costs are the responsibility of the buyer.

Your Agreement with Us
These terms and conditions, together with the Order Form, Confirmation Form, Privacy Policy, constitute the entire agreement between you and us relating to the provision of the Goods (“the Agreement”), and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between us in relation to this, and all past courses of dealing or industry custom. No oral explanation or oral information given by any party (including any information given via our customer service departments) shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions, and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in these terms and conditions.
Nothing on our website is intended or shall be interpreted to mean that we are making a legal offer to you to provide the Goods; we are inviting you to make a legal offer to us to purchase the Goods. It is entirely at our discretion to accept or reject the offer to purchase. The Agreement is concluded only when we have accepted your order by sending you a Confirmation Form (with the date of conclusion of the Agreement being the date shown on that Confirmation Form).

GENERAL

Payment can be made using any of the methods listed on this web site [payment] and will be debited when we have accepted your offer to purchase.
All prices are quoted in Euros and include VAT.

Our acceptance of your offer to purchase Goods is subject to their availability. Our acknowledgement of order acceptance via web or e-mail is not a guarantee of delivery. We will inform you if we are unable to deliver the Goods which you have offered to purchase and a full refund will be given.

Every effort has been made to ensure the descriptions and price of goods are correct. We will inform you as soon as possible in the event of an error in pricing or description coming to our attention. Where we notify you of such an error, you will have the option of either (i) confirming your offer to purchase subject to the corrected description or price, or (ii) retracting your offer to purchase and receiving a full refund if the Goods have been paid for.

SECURE TRANSACTIONS

Our payment system ensures secure transactions. All payments made using credit cards are processed through the electronic payments platform “Alpha e-Commerce” of Alpha Bank and uses encryption with TLS 1.1 protocol encryption 128-bit (Secure Sockets Layer – SSL).

Encryption is a way of encoding information until it reaches its recipient, who will be able to decode it using the appropriate key.

Payments are made with a credit, debit or prepaid card (Visa, MasterCard, Maestro, American Express, Diners).

LAW AND JURISDICTION

The Agreement shall be governed by and construed in accordance with Greek law and you agree to submit to the non-exclusive jurisdiction of the Greek courts. You are responsible for compliance with any applicable laws of the country from which you access our website.

CONTACT DETAILS

If you have any queries about these terms and conditions, or any other aspect of our website, or you have a complaint, you can phone us on +30 2108992612 and +30 6944396955, or e-mail us at info@christinafragista.com or write to us at: CHRISTINA FRAGISTA, Vasileos Pavlou 82, 16673, Voula, Athens. We shall respond to any communication received by us as quickly as we can.

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